Terms of Service

1. Acceptance of Terms

By accessing or using XCloudConnector's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms apply to all users of our services, including visitors, registered users, and paying customers. By creating an account or using our platform, you represent that you have the authority to bind yourself or your organization to these Terms.

2. Description of Service

XCloudConnector provides business integration platform services that enable users to:

• Connect and synchronize data between business applications
• Automate workflows and business processes
• Monitor and manage integrations through our dashboard
• Access APIs and developer tools
• Receive support and training services

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

3.2 Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services for legitimate business purposes in accordance with these Terms and applicable laws.

4.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt our services or servers
• Transmit viruses, malware, or other harmful code
• Reverse engineer, decompile, or disassemble our software
• Use our services to compete with us or develop competing products
• Share your account credentials with unauthorized parties
• Exceed usage limits or attempt to circumvent security measures

5. Data and Privacy

5.1 Your Data

You retain ownership of all data you provide to our services. You grant us a limited license to process your data solely to provide our services as described in our Privacy Policy.

5.2 Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you acknowledge the inherent risks of data transmission and storage.

5.3 Data Backup and Recovery

While we maintain regular backups, you are responsible for maintaining your own backups of critical data. We are not liable for data loss except as expressly provided in these Terms.

6. Payment Terms

6.1 Subscription Fees

Our services are provided on a subscription basis. You agree to pay all applicable fees as described in your chosen plan. Fees are charged in advance and are non-refundable except as expressly provided.

6.2 Payment Processing

Payments are processed through third-party payment processors. You authorize us to charge your designated payment method for all applicable fees.

6.3 Late Payments

If payment is not received when due, we may suspend or terminate your access to our services. You remain responsible for all outstanding fees.

6.4 Price Changes

We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

7. Intellectual Property

7.1 Our Intellectual Property

XCloudConnector and our services, including all software, content, trademarks, and other intellectual property, are owned by us or our licensors. You may not use our intellectual property except as expressly permitted by these Terms.

7.2 User Content

You retain ownership of content you create or upload to our services. You grant us a license to use such content solely to provide our services.

7.3 Feedback

Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or compensation to you.

8. Service Availability

8.1 Uptime Commitment

We strive to maintain 99.9% uptime for our services. Scheduled maintenance and emergency repairs may temporarily interrupt service availability.

8.2 Service Modifications

We may modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We are not liable for any modifications or discontinuation of services.

9. Disclaimers and Limitations

9.1 Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9.2 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

9.3 Exclusion of Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless XCloudConnector, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to our services

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in our platform.

11.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or for any other reason with reasonable notice, except in cases of serious violations where immediate termination may be necessary.

11.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. We will provide you with access to export your data for a reasonable period following termination.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in Sydney, Australia, except for claims that may be brought in small claims court.

12.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and XCloudConnector.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13.4 Updates to Terms

We may update these Terms from time to time. We will notify you of material changes via email or platform notification. Your continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us: