How Can We Help You?
Choose the support option that best fits your needs. Our team is committed to helping you succeed with your integrations.
Submit a Support Ticket
Get personalized help from our technical support team. We typically respond within 4 hours during business hours.
Create TicketLive Chat
Chat with our support team in real-time. Available Monday to Friday, 9 AM to 6 PM AEST.
Start ChatPhone Support
Speak directly with our technical experts for urgent issues or complex integration challenges.
Schedule CallEmail Support
Send us detailed questions or issues via email. Perfect for non-urgent matters and documentation requests.
Send EmailFrequently Asked Questions
Quick answers to common questions about XCloudConnector.
Getting Started
Configuration
Troubleshooting
Support Resources
Knowledge Base
Comprehensive articles, tutorials, and guides covering all aspects of XCloudConnector.
Browse ArticlesVideo Tutorials
Step-by-step video guides for setting up integrations and using advanced features.
Watch VideosCommunity Forum
Connect with other XCloudConnector users, share tips, and get community support.
Join CommunityTraining & Webinars
Live training sessions and recorded webinars to help you master XCloudConnector.
View ScheduleSupport Plans
Choose the level of support that matches your business needs:
Standard Support
Email support with 24-hour response time. Included with all plans.
- Email support
- Knowledge base access
- Community forum
- 24-hour response time
Priority Support
Enhanced support with faster response times and phone access.
- All Standard features
- Phone support
- 4-hour response time
- Priority queue
Premium Support
Dedicated support with custom training and implementation assistance.
- All Priority features
- Dedicated support manager
- 1-hour response time
- Custom training sessions
Still Need Help?
Our support team is here to ensure your success with XCloudConnector. Don't hesitate to reach out!
Contact Support